Our verdict
Sansan solves a very specific problem in Japanese business: the cards you exchanged end up in a drawer. After scanning, you can search by company, title or when you met, and it connects to the CRM. It fits Japanese organisational habits well, but its value drops off sharply outside Japan and per-seat pricing is not cheap.
Prós
- High accuracy on business card scanning
- Connected to the Japanese CRM ecosystem
- Customer relationships shared across the team
Contras
- Only suited to Japanese business contexts
- Per-seat subscription, relatively expensive
- Generic features outside localisation are average
Overview
What is Sansan?
Business-card CRM that turns paper cards into a searchable sales database.
What is Sansan used for?
Who it suits
B2B sales teams selling into Japan
- Japanese companies that rely on in-person prospecting
- Companies with sizeable sales teams
- Sales roles that need to accumulate relationship capital
Key features
Photograph a card and the fields are structured automatically
See who knows whom and when they last met
Relationships stay when people leave
Cards flow straight into customer records
Use cases
- #1
Bulk card entry after trade shows and events
- #2
Sales teams sharing their contact network
- #3
Turning scattered cards into a searchable customer base
How to get started
Sign up with email or Google on Web. The free tier starts right away — no card needed.
Skip the full import at first. Build one minimal example to check the model fits how you work.
Use it for a week, then see where the limit bites: seats, quotas, or permissions your workflow needs.
Pricing
| Plan | Best for | Price |
|---|---|---|
| Personal | B2B sales teams selling into Japan | ¥1,100/user/mo+ |
| Team | Teams and permissions | Contact sales |
| Enterprise | SSO, audit log, priority support | Contact sales |
Compared with alternatives
| Tool | Score | Free tier | From | Best for |
|---|---|---|---|---|
| SansanThis | 4.4 | — | ¥1,100/user/mo+ | B2B sales teams selling … |
| Raycast | 4.9 | Yes | Pro $8/mo | Power users on a Mac who… |
| Todoist | 4.6 | Yes | Pro $5/mo | Individuals who want to … |
| Zapier | 4.4 | Yes | $19.99/mo+ | Ops and growth teams tha… |
Alternativas
FAQ
Is there a free plan?
Is it reachable from mainland China?
Are the UI and docs in Chinese?
Which platforms does Sansan support?
What are the best Sansan alternatives?
Can I export my data?
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Method: editors use a real account for at least two weeks; scores weigh hands-on tests, public pricing and user ratings. Vendors neither score nor buy placement.