Our verdict
Zapier's value is breadth: almost any SaaS you can name has a ready connector, and where there is not one, a webhook covers it. Building three automations usually saves several hours a month. The task-based billing is easy to trip over, though, and debugging complex flows is not pleasant.
ข้อดี
- Industry-leading app coverage
- No-code setup that non-technical colleagues can use
- A template library you can adopt directly
ข้อเสีย
- Task-based billing gets expensive at volume
- Debugging complex branching flows is hard
- Noticeable latency under high concurrency
Overview
What is Zapier?
Connect 7,000+ apps with triggers and actions, no code required.
What is Zapier used for?
Who it suits
Ops and growth teams that need to connect several SaaS tools
- Ops and marketing teams without engineering backlog time
- SMBs running a stack of SaaS tools that need connecting
- Teams that want to validate a flow before building it themselves
Key features
Thousands of apps connected pairwise
Triggers, actions and conditional branches with no code
Call a model inside a flow for extraction or rewriting
Store intermediate data and receive webhooks
Use cases
- #1
Creating a task and notifying a channel after a form submission
- #2
Syncing fields between a CRM and email marketing
- #3
Automation for small teams with no engineering capacity
How to get started
Sign up with email or Google on Web. The free tier starts right away — no card needed.
Skip the full import at first. Build one minimal example to check the model fits how you work.
Use it for a week, then see where the limit bites: seats, quotas, or permissions your workflow needs.
Pricing
| Plan | Best for | Price |
|---|---|---|
| Free | Ops and growth teams that need to connect several SaaS tools | Free |
| Team | Teams and permissions | $19.99/mo+ |
| Enterprise | SSO, audit log, priority support | Contact sales |
Compared with alternatives
| Tool | Score | Free tier | From | Best for |
|---|---|---|---|---|
| ZapierThis | 4.4 | Yes | $19.99/mo+ | Ops and growth teams tha… |
| Raycast | 4.9 | Yes | Pro $8/mo | Power users on a Mac who… |
| Todoist | 4.6 | Yes | Pro $5/mo | Individuals who want to … |
| Superhuman | 4.4 | — | $30/mo+ | Salespeople, founders an… |
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FAQ
Is there a free plan?
Is it reachable from mainland China?
Are the UI and docs in Chinese?
Which platforms does Zapier support?
What are the best Zapier alternatives?
Can I export my data?
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Method: editors use a real account for at least two weeks; scores weigh hands-on tests, public pricing and user ratings. Vendors neither score nor buy placement.